Can I make changes to my order?
We seek your understanding that orders placed are final and cannot be cancelled or change.
In case it is absolutely necessary, any c...
15
Feb
15
Feb
Will I get a call or text about my order?
Once payment is made, an order email will be sent to you to serve as a confirmation. Please kindly wait for your delivery on the date a...
15
Feb
How do I know my order is confirmed?
Once your order has been placed and payment has been made, you will receive an email confirmation.
15
Feb
How do I make payment for my order?
Payment can be made using PayNow or PayLah.
15
Feb
What is the lead time for delivery?
Delivery slots open 1 week in advance and close 1 working day before. Orders placed by 10am will be delivered within 1 working day, sub...
15
Feb
What can I do if the slot I want is not available?
Please kindly choose the next available time slot. If you need more assistance, you can call our sales hotline 69084089 during office h...
15
Feb
What are the delivery time slots available?
We offer 2 deliver time slots:
10am to 2pm
2pm and 6pm
Request for specific delivery timeslot will be subjected to driver av...
15
Feb
Is there a minimum or maximum amount?
For delivery of up to 30 regular swiss rolls, you can order and pay directly via our website.
For bulk order of more than 30 regular...
15
Feb
How do I place an order for delivery?
You can place your order for delivery online via our website, call our sales hotline at 69084089 or email us at orders@richngood.com.
15
Feb
What are the charges?
We charge a standard rate delivery fee of $13.08 -$18.53 (inclusive of GST) depending on postal code per delivery.
Do note that for ...