• Do you have cakes for Baby’s 1st Month?

    Yes, we have 3 Baby Package options: Premium, Classic and Regular that you can choose from to celebrate your bundle of joy.

    Please refer to our section on Baby Packages for more information.

  • I’m celebrating my baby’s 100 days. Do you have boxes for 100 days celebration or plain boxes?

    We do not have boxes for 100 days celebration or plain boxes. All our boxes have “Our Baby’s 1st Month” on them.

  • Do you provide baby cards with the baby boxes?

    For the Premium and Classic Baby Packages, a specially designed baby card will be provided.  

  • Will you provide carriers for each box of cakes?

    The Premium and Classic Baby Packages will come with a specially designed paper bag that matches with the baby gender.

    For the Regular Baby Package, an individual plastic bag will be provided. If you would like to add on the specially designed paper bag you can email us at orders@richngood.com or call our sales hotline at 69084089. Do note that additional charges will apply.

  • How do I place an order for baby packages?

    For the Regular Baby Package, you can order up to 28 boxes directly on our website. Order slots will open 1 week in advance.

    For all other Baby Packages or order more than 28 boxes, you can either send us your quote, call our hotline 69084089 during office hours or email us at orders@richngood.com.

  • How do I make payment?

    Payment can be made using PAYNOW.

  • What is the lead time for ordering baby packages?

    Online order slots open 1 week in advance.

    Cut off for self check-out is 10am one day in advance. Cut off for all other baby packages is 4 working days in advance.

  • Does your Ang Ku Kueh contain pork, lard, alcohol or gelatine?

    The Ang Ku Kueh that we get from our vendor are cooked using vegetable oil and does not contain pork, lard, alcohol or gelatine.

  • Can I self-collect my baby package orders?

    Baby Packages are only available for delivery.

    Delivery charges and terms & conditions apply.

  • Do you provide delivery to multiple locations?

    Yes, we do provide Multiple Location Delivery service. All deliveries need to be on the same day, within the same time slot, with the same cake flavours. Other T&Cs apply, please call our sales hotline 69084089 or email orders@richngood.com for more information and prices.

  • Can I order the cakes one day in advance and distribute them the next day?

    We strongly encourage you to distribute the cakes on the same day.

    Our cakes need to be refrigerated and have a shelf life of 2 days. If you keep the ang ku kueh and red eggs in the fridge overnight, they will need to be reheated before distribution. Therefore, we strongly encourage you to distribute them within the same day.

    If you are unable to deliver all the cakes within the same day, we advise you to split your order to be delivered on separate days.

  • I need the baby cakes to be delivered at a specific timing, what can I do?

    Our delivery timeslots are fixed at 10am-2pm and 2pm-6pm.

    If you require delivery within a specific timing, do give us a call at 69084089 for assistance. Do note that a delivery surcharge may have to be imposed.

  • I counted the number of cakes I needed wrongly, can I make changes to my order?

    We seek your understanding that order is deemed confirmed once payment has been made, no cancellation and changes will be allowed. 

    If changes are absolutely necessary, admin charges of $15 will be incurred.

  • OTHER TOPICS

    Products

    Wedding
    Packages

    Delivery

    Self-
    collection

    Bulk Orders

    Issues with
    Orders

    Can’t find what you’re looking for? Get in touch with us at:
    69084089

    For general enquiries:
    enquiry@richngood.com

    For matters related to orders:
    orders@richngood.com