• Do you have delivery?

    Yes, we have island-wide doorstep delivery.

    Delivery to postal codes starting with 62-63 and 69-72 is not available.

  • What are the charges?

    We charge a standard rate delivery fee of $12-$17 (Based on postal code, before GST) per invoice.
    For larger orders, there will be bulk delivery charges.

  • How do I place an order for delivery?

    Order for delivery can only be placed online via our website.

  • Is there a minimum or maximum amount?

    Minimum order for delivery is 1 roll, maximum 20 rolls.

    For orders larger than 20 rolls, please refer to Bulk Orders.

  • What is the lead time for delivery?

    Delivery slots open 1 week in advance and close 1 working day before. Orders placed by 10am will be delivered within 1 working day, subject to availability of delivery slots. Lead time and slot availability may vary during festive peak periods.

  • How do I make payment for my order?

    Payment can be made using PAYNOW.

  • How do I know my order is confirmed?

    Once your order has been placed and payment has been made, you will receive an email confirmation.

  • Will I get a call or text about my order?

    No, the email serves as your confirmation. Please wait for your delivery on the date and time chosen.

  • Can I make changes to my order?

    Orders placed are final and cannot be changed.

    In case it is absolutely necessary, any changes, including cancellations will incur a $15 administrative charge.

  • What can I do if the slot I want is not available?

    Please choose the next available time slot.

  • OTHER TOPICS

    Products

    Baby
    Packages

    Wedding
    Packages

    Self-
    collection

    Bulk Orders

    Issues with
    Orders

    Can’t find what you’re looking for? Get in touch with us at:
    69084089

    For general enquiries:
    enquiry@richngood.com

    For matters related to orders:
    orders@richngood.com