Self-Collection

Can I place an order for self-collection?

Orders for self-collection can only be placed by phone.

 

How do I place an order for self-collection?

Please call our hotline during office hours to place your order.

 

Where can I collect my order?

Self-collection is only available at our Kandahar outlet.

 

Is there a minimum amount?

Minimum order for self-collection is 1 item.

 

What is the lead time for self-collection?

Pre-order slots open 1 week in advance and close at 2pm two days in advance.

 

How do I make payment for my order?

Payment is by cash on collection at our Kandahar outlet only.

 

Do I still need to queue up to collect my order?

Yes. Due to space constraints, we can only have 1 cashier counter at Kandahar. In line with safe distancing measures, you are required to queue to avoid crowding at the door and cashier counter.

Customers will be served on a first come first served basis, so please queue within your time slot and we will serve you as soon as possible.

 

Can I make changes to my order?

Orders placed are final and cannot be changed.